Responsibilities:

<ul>
 	<li style="font-weight: 400;">Plan and budget for PR events, programs and initiatives.</li>
 	<li style="font-weight: 400;">Event Planning and Coordination.</li>
 	<li style="font-weight: 400;">Preparing and editing organizational publications, including employee newsletters or stockholders’ reports, for internal and external audiences.</li>
 	<li style="font-weight: 400;">Manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company.</li>
 	<li style="font-weight: 400;">Maintain a keen understanding of industry trends affecting internal and external stakeholders and make appropriate recommendations regarding communication strategy surrounding them.</li>
 	<li style="font-weight: 400;">Establishing and maintaining relationships with consumer, community, employee, and public interest groups.</li>
 	<li style="font-weight: 400;">Being the first point of call for arriving delegates.</li>
 	<li style="font-weight: 400;">Arrange travel and accommodations for executives.</li>
 	<li style="font-weight: 400;">Strong Administration.</li>
 	<li style="font-weight: 400;">Project Management.</li>
</ul>

Requirements:
Bachelor’s degree preferred 2+ years of related experience required in working in an executive assistant role.
Ability to communicate effectively and professionally, as well as being a quick learner.
Prior experience in a public relations position is a plus.

Executive Assistant

Responsibilities:

Prepare and own the monthly GAAP Financial statements for the assigned office locations including recording monthly journal entries and performing necessary reconciliations, identifying, and resolving discrepancies.

Provide recommendations and assist in the development of more efficient financial policies &amp; procedures across organization.

Prepare ad hoc reports and communications to maximize the timeliness and accuracy of the financial statements.

Strong ability to hit the ground running and manage the details.

Ownership of financial systems, including QuickBooks/Sage Intact, Bill.com, and accounting systems.

Liaison between local offices, Operations, HR, and other key stakeholders on various tasks that have a financial implication.

Directly responsible for analytical review of respective office financial statements including variance to budget, prior month, prior year.

Responsible for review and preparation of account reconciliations and analysis, and ability to resolve discrepancies.

Ensure compliance with GAAP, Sarbanes-Oxley, and all internal financial accounting and control policies and all regulatory reporting requirements.

&nbsp;

Requirements

Degree in Accounting or Finance and being a Certified Public Accountant/ Chartered Accountant is a plus.

Strong accounting background, 5-7 years of experience.

Knowledge of QuickBooks &amp; Sage Intact a plus

Skilled in Microsoft Excel.

Senior Accountant

<ul>
 	<li>Receives and verifies expense reports; reconciles expense and other financial reports with account balances and other office records.</li>
 	<li>Credit Card Entry.</li>
 	<li>Data Entry of Invoices.</li>
 	<li>Interaction with Vendors.</li>
 	<li>Maintains prepaid schedule and posts related journal entries.</li>
 	<li>Monitors lease payment schedules and ensures rent changes are followed.</li>
 	<li>Ensures outstanding obligations are credited upon payment and issues purchase order amendments or stop-payment orders as needed.</li>
 	<li>Maintaining accrued liability subledgers and accounts payment subledgers.</li>
 	<li>Reviews the suspense accounts regularly to ensure that all items that can be re-classed are done timely.</li>
</ul>
Requirements:
<ul>
 	<li>Bachelor’s degree in Accounting or a similar field.</li>
 	<li>Sage software experience is a plus.</li>
</ul>

Accounts Payable Clerk

Responsibilities:
<ul>
 	<li>Using training tools and communication skills, work to overcome objections and barriers that are preventing patients from committing to an appointment.</li>
 	<li>Encourage and educate patients on the need to stay proactive with their oral health care needs.</li>
 	<li>Scheduling appointments, ensure that all patient information, including insurance information is updated.</li>
 	<li>Collect feedback from the patients based on their previous experience and provide routine reports for operations to evaluate and address.</li>
 	<li>Provide daily reports on number of calls made, number of live connections, and number of appointments scheduled.</li>
 	<li>As needed, conduct other types of outbound calls such as comfort calls, confirmation calls, customer service surveys, new patient calls/texts, and other special projects.</li>
 	<li>Participate in regularly scheduling training to expand knowledge, skills, and abilities of the team so that they can increase their ability to help patients.</li>
</ul>
Requirements:

Support DDS Certificate

Customer Service Experience

Patient Reactivation Specialist

Responsibilities:
<ul>
 	<li>Assist the company’s dental professional recruiting efforts by engaging in outbound lead generation activities to educate dental providers about employment opportunities.</li>
 	<li>Using online platforms and tools, locate dental students and licensed personnel and then engage using outreach message</li>
 	<li>Connect candidates looking for employment opportunities with the recruiting team for an interview call.</li>
 	<li>Help build the company database by ensuring any dentist contact information received is loaded into the ATS system.</li>
 	<li>Provide feedback to the team based on engagements with prospective candidates. This will help us adjust our messaging and work on areas of perceived weaknesses.</li>
 	<li>Provide daily activity report on outbound calls, messages, and other activities.</li>
</ul>
 

Requirements:

Experience in a similar role ,

3-5 years of customer service experience .

Demonstrated attention to detail, good time management and organization skills.

Lead Generation Specialist

Responsibilities:
<ul>
 	<li>Direct responsibility for Accounts Payable, including vendor management, timely bill pay, vendor analysis, cash flow management, etc.</li>
 	<li>Responsible for AR and cash management process with local offices including preparation of reconciliations and ability to resolve discrepancies</li>
 	<li>Assist with the development/preparation of the monthly GAAP Financial statements including recording monthly journal entries and performing necessary reconciliations, identifying, and resolving discrepancies</li>
 	<li>Financial system ownership, including QuickBooks, Bill.com and accounting systems</li>
 	<li>Liaison between local offices, operations, HR on various operational tasks that have a financial implication</li>
 	<li>Ensure compliance with GAAP, Sarbanes-Oxley, and all internal financial accounting and control policies</li>
 	<li>Responsible for preparation of account reconciliations and ability to resolve discrepancies</li>
</ul>
&nbsp;

Requirements

Degree in Accounting or Finance.

2-4 years of experience in a similar role.

Knowledge of QuickBooks, Microsoft Excel.

Background in data management.

Accounts Payable Manager

Responsibilities:
<ul>
 	<li>Manage the daily output of content to Instagram, TikTok, Twitter, Facebook etc.</li>
 	<li>Create, collect, and edit assets for each project, especially Instagram Reels and TikTok.</li>
 	<li>Manage content creation teams for all channels.</li>
 	<li>Work with brand team to develop and grow fan engagement strategies.</li>
 	<li>Interact with followers to initiate authentic conversation and maintain a brand image and tone across all social platforms.</li>
 	<li>Keep up to date on industry trends/productions methods/social strategies and work with brand team to implement new tactics as necessary.</li>
 	<li>Assists with major initiatives as well as day-to-day news operations, including native social content, social engagement, audience development and social takeovers and branded campaigns</li>
 	<li>Juggle multiple projects with parallel timelines.</li>
 	<li>Other duties as assigned.</li>
</ul>
Requirements:

2+ years experience in social media/digital content creation.

Experience with Premiere Pro, Monday, Facebook Creator Studio, Sprout Social.

Understanding of Social Media handles such as( Facebook/Twitter/Instagram/TikTok).

Ability to handle multiple projects simultaneously.

Social Media Manager

Responsibilities:
<ul>
 	<li>Answer and Direct Calls.</li>
 	<li>Organize and Schedule appointments and meetings.</li>
 	<li>Email Management</li>
 	<li>Live Chat Management.</li>
 	<li>Liaise with vendors and clients.</li>
 	<li>Assists with any other duties assigned.</li>
</ul>
Requirements:

A degree and 1 + year proven Admin or Assistant experience.

Attention to detail.

Problem solving skills

Strong Organizational and planning skills

Administration Assistant

We are seeking an creative person with a  keen eye for design and a  talent for copywriting.
<ul>
 	<li>Integration of existing branding kit details and expansion of visual branding.</li>
 	<li>Integration of language and professionalism in all branding strategies.</li>
 	<li>Create creative requests e.g Email campaigns, social media icon posting, audiogram generation, e-book creation and social media engagement.</li>
 	<li>Strong experience using Canva is required.</li>
 	<li>Knowledge of HootSuite or Meta is an added advantage.</li>
</ul>
Qualifications: Experience in a similar role.

Working Hours: 5pm to 2am

Creative Specialist

<ul>
 	<li style="font-weight: 400;">Monitor monthly Ad Campaigns and provide recommendations to the Google Ads specialists who audited the campaign.</li>
 	<li style="font-weight: 400;">Speak English fluently and can communicate consistently and effectively with our team and clients.</li>
 	<li style="font-weight: 400;">Monitor negative keywords weekly and provide recommendations to the Google Ads specialists who audited the negative keywords.</li>
 	<li style="font-weight: 400;">On-board the client and discuss with them on their Google Ads strategy.</li>
 	<li style="font-weight: 400;">Experience with local business Google Ad campaigns.</li>
 	<li style="font-weight: 400;">Be an effective communicator, deliver quality work on time, self-learner, has a good attention to detail, and is self-motivated.</li>
 	<li style="font-weight: 400;">Can easily use Microsoft Excel &amp; Google Sheets (needs to be really good at excel and Google Data Studio).</li>
 	<li style="font-weight: 400;">Can create monthly Google Ad reports and audits evaluating performance and make recommendations on how PPCs can perform better.</li>
 	<li style="font-weight: 400;">Can call Google AdWords customer service and receive feedback from them as well on how to improve PPCs.</li>
</ul>
&nbsp;
Qualifications: Experience in a similar role.
Work hours:  4pm to 1am  Mon- Fri

Google Ads Manager

Responsibilities:

<ul>
 	<li style="font-weight: 400;">Own and manage the top-of-funnel, in partnership with the Marketing &amp; Sales team.</li>
 	<li style="font-weight: 400;">Audit and optimize the quality of leads mined for the team in partnership with Marketing Operations.</li>
 	<li style="font-weight: 400;">Develop always-on outbound campaigns.</li>
 	<li style="font-weight: 400;">Hire, train, and continuously coach/ mentor members of the team to identify, contact, and create qualified opportunities.</li>
 	<li style="font-weight: 400;">Partner with the Sales Executive team to improve opportunity management and qualification processes and to identify areas of improvement for the teams.</li>
 	<li style="font-weight: 400;">Work in collaboration with Content and Marketing Program Managers to develop effective messaging to convert inbound interest into qualified pipeline opportunities.</li>
 	<li style="font-weight: 400;">Accurately forecast &amp; report weekly, monthly, quarterly attainment goals.</li>
 	<li style="font-weight: 400;">Develop and conduct sales campaigns, as well as marketing and promotional plans.</li>
 	<li style="font-weight: 400;">Implement, measure and hold accountable all data and metrics.</li>
 	<li style="font-weight: 400;">Evaluating Sales team member data and metrics.</li>
 	<li style="font-weight: 400;">Coordinate and manage weekly, monthly and quarterly sales meetings.</li>
 	<li style="font-weight: 400;">Daily reports to all Client Solutions team.</li>
</ul>

Requirements:
10+ years of business development, strategy development, or sales management experience at a leadership level.
Prior oversight and management of 10 plus team members in a sales environment.
A University degree in Sales and/or Marketing, Masters level preferred.
Ability to execute on and motivate a team around growth and sales targets.
Experience as a Sales trainer preferred.
Working Hours 11am to 8pm Mon-Fri.

Sales and Marketing Business Development Manager

<ul>
 	<li>Directly responsible for timely and accurate monthly Practice reporting packages, including management and discussion analysis of the income statement and balance sheet accounts.</li>
 	<li>Responsible for US GAAP purchase price accounting of acquisitions.</li>
 	<li>Preparing and managing general ledger entries, as well as their supporting documentation</li>
 	<li>Prepares consolidated US GAAP compliant financial statements.</li>
 	<li>Manages auditor requests.</li>
 	<li>Prepares proforma income statement for investors.</li>
 	<li>Identifies proforma add backs.</li>
 	<li>Coordinates 13 week Cashflow.</li>
 	<li>Reconciling financial statements.</li>
 	<li>Maintains cash income statement and accrual income statement.</li>
 	<li>Collaborating with various departments such as Revenue &amp; AR, AP, Payroll Team, Performance Team, Integration Team, and other departments as needed.</li>
</ul>
&nbsp;

Requirements:
<ul>
 	<li>Bachelor’s degree in Accounting or a similar field.</li>
 	<li>3+ years of experience working as a GL Accountant, or a similar role in the Accounting department.</li>
 	<li>Outstanding knowledge of Generally Accepted Accounting Principles (GAAP).</li>
 	<li>Proficiency in accounting software such as Xero, QuickBooks, and others</li>
 	<li>Working 4pm to 1am CAT</li>
</ul>

General Ledger Accountant

<ul>
 	<li>Receives and verifies expense reports; reconciles expense and other financial reports with account balances and other office records.</li>
 	<li>Facilitates payment of vendors, which may include verification of federal ID numbers, reviewing purchase orders, and resolving discrepancies.</li>
 	<li>Maintains prepaid schedule and posts related journal entries.</li>
 	<li>Accounts for deposits paid (short or long term) appropriately on the BS</li>
 	<li>Monitors lease payment schedules and ensures rent changes are followed.</li>
 	<li>Ensures outstanding obligations are credited upon payment and issues purchase order amendments or stop-payment orders as needed.</li>
 	<li>Calculates and reports sales tax based on paid invoices.</li>
 	<li>Identification of capital assets and communication to GL Accountant.</li>
 	<li>Review of open purchases orders and proposing appropriate accrual journal entries.</li>
 	<li>Maintaining accrued liability subledgers and accounts payment subledgers.</li>
 	<li>Reviews the suspense accounts regularly to ensure that all items that can be re-classed are done timely</li>
</ul>
Requirements:
<ul>
 	<li>Bachelor’s degree in Accounting or a similar field.</li>
 	<li>Must be proficient in Microsoft Office Suite, Google sheets or related programs.</li>
 	<li>Must be able to learn other accounting software systems (Xero)</li>
 	<li>High school diploma required; Business or Accounting degree preferred.</li>
 	<li>Certified Accounts Payable Professional (CAPP) certification preferred.</li>
 	<li>Working 3pm to Midnight CAT</li>
</ul>

<ul>
 	<li>Reconciles the daily credit card transactions, cash pay transactions, ACH payments, and check deposits to the daily close out sheets from the DPMS and the bank statements.</li>
 	<li>Calculates state sales and use tax and submits to government entity.</li>
 	<li>Performs AR aging analysis for the practices and Performance Team</li>
 	<li>Completes monthly AR reconciliation template.</li>
 	<li>Reviewing cash deposits and preparing cash receipt journal entries</li>
 	<li>Monitors credit balances in AR (both acquired and unacquired)</li>
 	<li>Distinguishes between deferred revenue and customer credit balances</li>
 	<li>Performs opening balance sheet AR analysis for purchase price accounting &amp; assembles related OBS journal entries</li>
</ul>
Requirements:
<ul>
 	<li>Bachelor’s degree in Accounting or a similar field.</li>
 	<li>Proficient in Microsoft Office Suite, Google sheets or related software as well as other accounting software programs.</li>
 	<li>Associate’s or Bachelor’s degree in Accounting preferred.</li>
 	<li>At least two years of related experience required.</li>
 	<li>Working 3m to MidnightCAT</li>
</ul>

Accounts Receivable Clerk

Work closely with departmental and practice leaders to review and process invoices. Ensure accurate coding of invoices to proper general ledger accounts. Reconcile vendor statements and research outstanding items. Onboard new vendors and ensure that vendor records are accurate and complete. Provide analytical support during month end close processes. Assist with interim and annual audit requests. Communicate with vendors on inquiries relating to invoices, payments, and other issues.

Job Requirements:

Strong understanding of Generally Accepted Accounting Principles (GAAP) and internal controls.

2-3 years accounting/finance experience - payables experience preferred.

Accounts Payable Analyst

<ul>
 	<li>Coordinating all public relations activities for ZimWorX in Zimbabwe and Costa Rica.</li>
 	<li>Developing a media relations strategy, seeking high-level placements in print, broadcast and online media eg In Conversation with Trevor.</li>
 	<li>Plan and budget for PR events, programs and initiatives.</li>
 	<li>Create content for press releases, byline articles and keynote presentations.</li>
 	<li>Maintain a keen understanding of industry trends affecting internal and external stakeholders and make appropriate recommendations regarding communication strategy surrounding them.</li>
 	<li>Develop and implement crisis communications advice and media strategy, as needed.</li>
 	<li>Monitor, analyze and communicate ZimWorx PR results on a monthly basis.</li>
</ul>
Requirements
<ul>
 	<li>University degree in PR, Media, Marketing or related field.</li>
 	<li>5 years+ experience in Public Relations.</li>
 	<li>Excellent verbal and written communication skills.</li>
 	<li>Knowledge of social media platforms.</li>
 	<li>Interpersonal skills are vital.</li>
 	<li>The ability to organize and plan PR strategies.</li>
</ul>

Public Relations and Brand Manager

Responsibilities are as follows:
<ul>
 	<li>Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and block booked calls.  Forward customer inquiries, complaints, and/or concerns to appropriate individuals.</li>
 	<li>Handle high volume of incoming and outgoing calls.</li>
 	<li>Operate telephone system equipment, Service Titan inner-office messaging system, Slack and/or e-mail to relay incoming, outgoing, and interoffice calls according to company-established guidelines and procedures. Supply information to callers, record, and deliver messages</li>
 	<li>Consistently follow established company protocol for booking/scheduling service calls</li>
 	<li>Creating accurate and detailed work orders.</li>
 	<li>Communicating customer needs with other team members.</li>
 	<li>Perform varied tasks related to office management systems and procedures.</li>
 	<li>Use correct spelling and grammar in dispatch notes to ensure high expectations at all times.</li>
 	<li>Make follow up (happy) calls to customers after service has been rendered to assess satisfaction</li>
</ul>
Experience: Customer Service Certificate or Experience in a similar role.

Working Hours: 4pm to 1am

CSR/ Dispatcher

<ul>
 	<li>Designs, installs, maintains, and administers server clusters, virtual environments, and connections to Local Area Network (LAN)/ Wide Area Network (WAN) and Virtual Private Networks (VPNs)</li>
 	<li>Concepts and principles of security equipment (firewalls, Access Control Lists, Intrusion Detection Systems, etc.), threat vectors to information systems, Cloud computing, IP phone architecture, network storage and routers.</li>
 	<li>Plans, designs, implements and administers user and group accounts, network printing services, Internet connectivity, network security, and network software applications.</li>
 	<li>Provides consultation, training and problem-solving support for client/server computer systems, network systems and applications.</li>
 	<li>Participates in long-range planning efforts; serves in an advisory capacity to determine appropriate hardware and software needs for computing and networking.</li>
 	<li>Implements technical procedures (in person or remote) on hardware such as diagnostics, pre-failure checks, upgrades, and interoperability</li>
 	<li>Review incoming tickets and determine priorities by figuring out which ones need the most help &amp; respond to tickets by providing step by step guides or ask for additional information.</li>
</ul>
Qualifications &amp; Requirements
<ul>
 	<li>BSc/Ba in Information Technology, Computer Science &amp;Networking certifications</li>
 	<li>Cisco CCNA and other networking certificates a must</li>
 	<li>Proven experience in a system support or similar role</li>
 	<li>Experience with databases, networks (LAN, WAN) and patch management</li>
 	<li>+2 years Firewall experience, FortiGate experience desirable</li>
 	<li>Specific expertise in the installation and management of equipment (switches, firewalls, routers, access points) of the main brands (e.g., FortiGate, Sophos, Cisco, Meraki and Ubiquiti)</li>
 	<li>Excellent theoretical and practical knowledge in the field of Ethernet (CAT6 and 7), IP, Networking L2 / L3, Trunking, VLANs and VPNs</li>
 	<li>Proven experience in a system support or similar role.</li>
 	<li>Project Management Experience.</li>
</ul>

Assistant Network Technician

The Summit Club Curriculum Administrator is responsible for ensuring that new continuing education content is created for dentists. This role is responsible for coordinating recordings, managing weekly topics, and ensuring that content is up to date. This position must work closely with the company’s compliance department to ensure that only approved content is added to Summit
Duties:
Ensure that one new webinar is added to the Summit Club weekly. ·
Monitor previous recordings and recommend changes if procedures go out of date.
Verify that weekly content meets the goals of the company as well as compliance standards for necessary continuing education groups. ·
Arrange for speakers to travel as needed for on-site presentations or recordings at a studio.
Liaison between marketing group and the company to ensure there is a videographer for when filming will take place. ·
Review recordings to ensure there are no audio or video issues preventing the message from being understood. ·
Create a content calendar to ensure presentations don’t overlap or are too similar.
Partner with compliance on ensuring presentations are approved prior to recording.
Review presentations with compliance post-recording to verify no changes need to be made.·
Work with the Creative Content team to edit presentations as necessary. ·
Keep an eye on trends in the dental industry and offer suggestions on content as needed. ·
Build relationships and network with potential presenters. ·
Ensure videos are uploaded once they have been approved. ·
Report any issues with Summit Club site or presentations not loading correctly to IT for further research.
&nbsp;

Qualifications: Strong Experience in a similar role is required.

Summit Club Administrator

Duties:
Using the service ticketing system to manage and document service requests · Responding in a timely manner to incoming help requests ·
Coordinating the requisition of new equipment and parts for repairs ·
Installing and repairing enterprise software ·
Monitoring state of company equipment and coordinating preventative maintenance ·
Interfacing with the Network Administrators for support needs outside of the ticketing system ·
Reviewing, interpreting and designing ongoing business reports and their requirements ·
Researching and/or analyzing data ·
Building appropriate and useful reporting deliverables.

Requirements:
Specialized training/certifications preferred.
Experience in Microsoft environment.
A technical degree is required (BSc in Computer Science or IT).

Technical Support Specialist

Responsibilities are as follows:

<ul>
 	<li style="font-weight: 400;">Accounts Receivable Management</li>
 	<li style="font-weight: 400;">Posting Claims and Payments.</li>
 	<li style="font-weight: 400;">Accounting Audits</li>
 	<li style="font-weight: 400;">Patient Credits</li>
 	<li style="font-weight: 400;">Phone etiquetteand Customer Service experience is required.</li>
 	<li style="font-weight: 400;">Strong Admin Experience</li>
</ul>
Experience: Accounting Background and RCM Management with Support DDS Certificate.
Working Hours: 4pm to 1am

Accounting Administrator

<div>
<ul>
 	<li>Works with the Payroll Manager regarding any team disciplinary actions or terminations, processing in accordance with company policy.</li>
 	<li>Oversees procedures and processes and manages inquiries and requests related to preparation and distribution of payroll.</li>
 	<li>Ensure accurate and timely processing of payroll updates including new hires, terminations, changes to pay rates, advancement of system cycles, etc.</li>
 	<li>Carry out the fulfillment of payroll tickets, as well as ensuring that accurate, timely resolution and communication with the Practices is occurring.</li>
 	<li>Process new hires in a timely manner, and verify that correct onboarding templates and onboarding experiences are being assigned.</li>
 	<li>Identifies and recommends updates to payroll processes, procedures and job aids.</li>
 	<li>Proficient with Microsoft Office Suite or related software.</li>
 	<li>Proficient with any payroll software.</li>
 	<li>Advanced Excel skills.</li>
 	<li>2 years experience in Payroll processing</li>
</ul>
<div>Qualifications: Degree in Accounting or Business Administration  (financial background required vs HR background)</div>
</div>
<div>Work hours:  3pm to midnight Mon- Fri</div>

Payroll Administrator

<ul>
 	<li>Create company-wide goals to improve customer and team member experience.</li>
 	<li>Meet with top-level executives and department heads to discuss potential plans and initiatives to implement.</li>
 	<li>Onboarding and offboarding of clients</li>
 	<li>Conduct research to find out more about customer behavior and preferences.</li>
 	<li>Figure out ways to increase customer satisfaction and build brand loyalty.</li>
 	<li>Identify problem areas within the company and find solutions for them</li>
 	<li>Network with company stakeholders and business leaders to develop better strategies for customer experience.</li>
 	<li>Collect and analyze data to make well-informed business decisions.</li>
 	<li>Gather feedback, such as surveys, from customers to learn more about their experience with the company.</li>
 	<li>Motivate team members to meet company goals and push for success.</li>
 	<li>Leadership and Direction  to Client Services Team</li>
</ul>
&nbsp;

REQUIREMENTS
<ul>
 	<li>5+ YEARS’ EXPERIENCE IN AN EXECUTIVE ROLE</li>
 	<li>BACHELOR’S DEGREE IN INTERNATIONAL SALES AND MARKETING OR A RELATED FIELD</li>
 	<li>MASTER OF BUSINESS ADMINISTRATION OR RELATED MSC</li>
 	<li>CUSTOMER SERVICES AND CX EXPERIENCE CERTIFICATION ARE AN ADDED ADVANTAGE</li>
 	<li>MICROSOFT OFFICE SUITE, APPLE IWORK SUITE, CRM EXPERIENCE</li>
</ul>

Director of Client Services

Responsibilities are as follows:
<ul>
 	<li>Cultivating a strong culture in line with the Company’s Vision, Mission and Core values.</li>
 	<li>Working to secure partnerships with local businesses that benefit our teams and negotiating deals and rates.</li>
 	<li>Be the face of the company at award ceremonies, and lead the team for the Annual Job Fair.</li>
 	<li>Developing Budgets and working closely with the finance team.</li>
 	<li>Monthly Reporting</li>
 	<li>Assist in making travel arrangements for the company and its clients, locally and internationally.</li>
 	<li>Organizing Fun Events for Team members during their Lunch Breaks.</li>
 	<li>Organizing weekly and Monthly off-site excursions, to encourage team members socialization, relaxation, recreation and social responsibility.</li>
</ul>
Requirements

Must have a FUN, positive, outgoing and charismatic personality, with strong leadership qualities. Ability to interact with people on all levels. Strong communication. Ability to think creatively and outside of the box on a high level. Self-motivated and ability to take initiative. Highly organized and able to prioritize under the pressure of deadlines. Efficient in Microsoft Word and Google based programs. Similar experience at a Supervisory level is required.

Chief Fun Officer

Experience in Posting Payments in Medical or Dental software.

Understanding of EOB.

Account Audits.

Adjustment posting knowledge and experience.

Accounts Receivables Management.

New patient Phone calls.

&nbsp;

Qualification: RCM Management Certificate with SupportDDS

Work Hours 3pm to Midnight, Mon-Fri

&nbsp;

&nbsp;

Billing/RCM Admin

<ul>
 	<li style="font-weight: 400;">Social Media Management.</li>
 	<li style="font-weight: 400;">Graphic designing for posts</li>
 	<li style="font-weight: 400;">Creating posts</li>
 	<li style="font-weight: 400;">Video editing</li>
 	<li style="font-weight: 400;">Writing Scripts for visuals</li>
 	<li style="font-weight: 400;">Proactive</li>
 	<li style="font-weight: 400;">Time Conscious</li>
 	<li style="font-weight: 400;">Creative.</li>
</ul>

Qualifications: Experience in a similar role and a Certificate in Digital Marketing
Work hours:  6pm to 3am  Mon- Fri

Digital Marketer

<ul>
 	<li>Claims Processing.</li>
 	<li>Submitting Claims.</li>
 	<li>Posting Claims and Payments.</li>
 	<li>Ensuring all payments from Insurance companies are entered within the month.</li>
 	<li>Entering/posting adjustments from all 3 insurance companies.</li>
 	<li>Working out correct procedure codes.</li>
 	<li>Software used: Open Dental</li>
</ul>
&nbsp;

Qualifications: Support DDS Certificate

Work hours:  3pm to midnight Mon- Fri

Insurance Verification Specialist

Responsibilities
Coordinate and schedule IT support through tickets, documenting all troubleshooting steps in the Connect Wise Management System. Utilize MSP Tools (ConnectWise Management, Automate, ConnectWise Control and Splash Top), maintaining hardware, software and other systems. Handle data backup activities. Troubleshoot software and hardware issues including license problems, file corruption, and component malfunction. Responsible for Assisting users. Review incoming tickets and determine priorities by figuring out which ones need the most help. Respond to tickets by providing step by step guides or ask for additional information. Cybersecurity. Handle Computer security breaches by following standardized procedures. Monitor the security of all technological members on a network.
&nbsp;

Requirements

BSc/BA in Information Technology or  Computer Science. Familiar with Microsoft Windows Office Suite. Proven experience in a system support or similar role. Experience with databases, networks (LAN, WAN) and patch management. Hands-on working experience with Microsoft Active Directory. Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery. Ability to create scripts in Python, Perl or other languages. Understanding of various VPN technologies, a must. Familiarity with various operating systems and platforms.

GTS Technician/IT Support

<ul>
 	<li style="font-weight: 400;">Inbound and Outbound Calls.</li>
 	<li style="font-weight: 400;">Front Desk Administration.</li>
 	<li style="font-weight: 400;">Customer Service Oriented.</li>
 	<li style="font-weight: 400;">Claims Processing.</li>
 	<li style="font-weight: 400;">Recare.</li>
 	<li style="font-weight: 400;">Phone Support.</li>
 	<li style="font-weight: 400;">Detail orientated</li>
 	<li style="font-weight: 400;">Ability to multi-task.</li>
 	<li style="font-weight: 400;">Personable and Well Spoken.</li>
</ul>
Qualifications: Support DDS Certificate
Work hours:  3pm to 1am  Mon- Fri

Director of First Impressions/Dental Coordinator

<ul>
 	<li>Insurance Posting</li>
 	<li>Ability to carry out insurance breakdowns within the dental industry</li>
 	<li>Execute Payments Posting</li>
 	<li>Claims follow ups</li>
 	<li>Must be good with numbers and prioritize accuracy</li>
 	<li>Personable character</li>
 	<li>Ability to multi task.</li>
</ul>
Requirements: RCM Support DDS Certificate.

RCM Specialists

<div>Requirements:</div>
<div>Sales background of 3+ years</div>
<div>A degree in Marketing &amp; Sales is mandatory</div>
<div>Customer service/hospitality experience.</div>
<div>Project Management and Organizational Skills are required.</div>
<div>Light IT background a plus.</div>
<div></div>

Sales and Implementer

<ul>
 	<li>Submitting Claims.</li>
 	<li>Posting Claims and Payments.</li>
 	<li>Ensuring all payments from 3 insurance companies are entered within the month.</li>
 	<li>Entering/posting adjustments from all 3 insurance companies.</li>
 	<li>Reopening claims and correcting fees if entered incorrectly.</li>
 	<li>Walking out correct procedure codes.</li>
 	<li>Familiar with use of Dropbox.</li>
</ul>
Experience: RCM Management with Support DDS Certificate.

Working Hours:  3pm to 12 am

Billing Associate

<ul>
 	<li style="font-weight: 400;">Inbound and Outbound Calls.</li>
 	<li style="font-weight: 400;">Front Desk Administration.</li>
 	<li style="font-weight: 400;">Claims Processing.</li>
 	<li style="font-weight: 400;">Recare.</li>
 	<li style="font-weight: 400;">Phone Support.</li>
 	<li style="font-weight: 400;">Must be able to Handle Deadlines.</li>
 	<li style="font-weight: 400;">Ability to multi-task.</li>
</ul>
Qualifications: Support DDS Certificate
Work hours:  3pm to midnight Mon- Fri

Dental Coordinator

We are looking for suitable candidates to join our Dental Billing Training.
Responsibilities are as follows:

<ul>
 	<li style="font-weight: 400;">Complete Data Entry</li>
 	<li style="font-weight: 400;">Posting Payments</li>
 	<li style="font-weight: 400;">Posting Adjustments</li>
 	<li style="font-weight: 400;">Sending Statements</li>
 	<li style="font-weight: 400;">Insurance Verification and Breakdowns</li>
 	<li style="font-weight: 400;">Accounts Receivables Management</li>
 	<li style="font-weight: 400;">Account audits</li>
 	<li style="font-weight: 400;">A strong numbers background, attention to detail and accuracy is required.</li>
</ul>
Experience: Degree in Accounting, Banking or Finance or any related field

RCM Dental Billing Training

<ul>
 	<li style="font-weight: 400;">Ability to create 3D Mechanical Drawings from 2D Drawings.</li>
 	<li style="font-weight: 400;">Take LIDAR created three dimensional imagesand give physical attributes to the model and also assign locations for wiring and mounting holes.</li>
 	<li style="font-weight: 400;">Search the internet for manufacturer STP filesin accordance to parts used.</li>
 	<li style="font-weight: 400;">Ability to grasp and learn new concepts such as the ”SEE Electrical” program that AID uses to be able to assign locations and cabling information to 3D models so that correct associations can be made between parts.</li>
 	<li style="font-weight: 400;">Strong Experience working with AutoCAD or Solidworks is required.</li>
</ul>

Qualifications: A degree in Mechanical Engineering, Architecture or any related field.

3D Designer

<ul>
 	<li>Update all Social Media Handles.</li>
 	<li style="font-weight: 400;">Creates captions for posts.</li>
 	<li style="font-weight: 400;">Develop strategies to increase followers.</li>
 	<li style="font-weight: 400;">Creating and overseeing social media Campaigns.</li>
 	<li style="font-weight: 400;">Identifying trends and analyzing engagement data.</li>
 	<li style="font-weight: 400;">Create and Manage content across all platforms, TikTok, Twitter, Facebook, NextDoor and LinkedIn.</li>
 	<li style="font-weight: 400;">Required is a self-starter.</li>
 	<li style="font-weight: 400;">A strong Creative Background.</li>
 	<li style="font-weight: 400;">Strong Communication Skills.</li>
 	<li style="font-weight: 400;">Excellent Writing Skills.</li>
</ul>
Qualifications: A degree in Journalism or experience in a similar role.

<ul>
 	<li style="font-weight: 400;">Support completion of records release forms and fax/mail as necessary.</li>
 	<li style="font-weight: 400;">Audit charts before re-filing.</li>
 	<li style="font-weight: 400;">Check accuracy of patient registration on existing patients and register new patients.</li>
 	<li style="font-weight: 400;">Assist patients in scheduling return appointments/procedures.</li>
 	<li style="font-weight: 400;">Thecontrol flow of non-office personnel via telephone (professional representatives, vendors, couriers, and carriers).</li>
 	<li style="font-weight: 400;">Maintain competency on patient scheduling.</li>
 	<li style="font-weight: 400;">Must possess strong time management skills</li>
 	<li style="font-weight: 400;">Possess the ability to communicate and use effective interpersonal skills with colleagues and other members of the team</li>
 	<li style="font-weight: 400;">Soft Skills/ telephone skills- includes but not limited to friendliness, active listening skills, adaptability and clarity of speech.</li>
 	<li style="font-weight: 400;">Possess a calm &amp;reassuring ,competent demeanor and the ability to be sensitive to patient needs and attitude.</li>
</ul>
Qualifications: Experience working as a call center agent required.

Call Center Agent

<ul>
 	<li style="font-weight: 400;">Complete Data Entry</li>
 	<li style="font-weight: 400;">Posting Payments</li>
 	<li style="font-weight: 400;">Posting Adjustments</li>
 	<li style="font-weight: 400;">Sending Statements</li>
 	<li style="font-weight: 400;">Insurance Verification</li>
</ul>
Qualifications: Degree in Accounting or any related field ( RCM Management with Support DDS Certificate)
Requirements; A strong numbers background, attention to detail and accuracy.
Work hours:  5pm to 2am Mon- Fri

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