The Assistant Customer Service Representative demonstrates the technical ability, knowledge and maturity to create value for clients and fellow team members. Enjoyment of helping people & the unique ability to form and grow lasting professional relationships is required. As the initial point of contact for clients, you will be responsible for furthering our goal to be helpful and provide industry leading service. You will be responsible for supporting agency account managers. Expertise working with professional liability insurance is a must for long term success. The desire to learn other lines of coverage and account management skills are a path for advancement.